Rivera Welding

Alex Tellez a month ago

⭐☆☆☆☆ Terrible experience. In my opinion, the mechanic was incompetent and overcomplicated a simple exhaust repair. A broken weld on my exhaust only needed to be re-welded, but they quoted me $300. When I declined, they still charged me $45 without fixing anything. I drove 10 minutes to another exhaust shop, and they welded it for $60 in about 20 minutes. I won’t be coming back.

Beth Combs a year ago

This shop was recommended to me by Leal’s down the road to get my rim fixed and this shop didn’t let me down! They took the time to weld it in a jiff at a reasonable price! I love the networking between Leal’s and this place. This made me feel like I was in a community here in East Austin.

tiffany King-Lewis a year ago

Very unprofessional, kept the car for about 3 weeks and they said it was a 2 to 3 day job. They charged 1800 dollars for a job which we paid for but after a few days of having the car. Something was wrong with the transmission and they flat out said it was not there fault when in fact they had to take the transmission out to get to what they have to fix. They say he has a 6 month warranty and now they say its not their fault. I pay to get something fixed nd in return the car comes back with something else broken that was not even broken prior to them receiving the car. Who is going to pay for this mess up. There was nothing wrong with the transmission and now they arent willing to help fix the damage they caused. Our feelings are hurt because we work hard for our money and we didnt complain about the car being there longer than they stated and they never gave us courtesy calls to let us know about the cars progress. We had to always call to see what is going on. Sometimes they would not answer our call. So now they are saying go to small claims court when all you have to do is correct what you messed up. Language barrier was an issue but they had to watch a video to see how to fix

Sammy Sanchez a year ago

Complete waste and disrespect of my time. Customer service does not exist at this place. Rivera's mechanic kept assuring me that I would be next, but after 1.5 hours of waiting for them to begin, I told them I would leave my trailer there and return at the end of the day to pick it up. Again, he assured me the work would be finished by end of day. When I came back at their closing time, they had not started. No updates or apologies were ever given. I decided to take my business elsewhere.

Peter Schmidt 7 years ago

This is by far THE BEST MECHANIC SHOP IN AUSTIN!! They are reliable, honest, fast, get the job done and never try to upset you. They give you an accurate quote at the beginning and keep you updated throughout the process. I brought several of my cars (Buick, Tahoe, Grand Marquis) to this shop with different issues and never had a problem. Their pricing is fair so that normal people can afford it.